Frequently Asked Questions

Which payment methods do we accept??

A: You can use all the major credit cards. Right now, we have Paypal activated and you proceed with your order at any moment

How long will delivery take?

Our normal shipping time takes 10-20 days and if by any means it exceeds that number of days, we provide a custom tracking number you can use to track your package.

What are the delivery charges for orders?

Delivery charges are dependent on the shipment requirements.

If the products on your order are due to special requirements, then extra fee will be added to the shipment charges.

You can see the shipping fees on the checkout process before the payment is made.

How secure is shopping in the Online Shop? Is my data protected?

We thrive in providing secured layers that et protect your details.

Do I receive an invoice for my order?

After your order has been confirmed, we will send an invoice with your order details to your email including your dedicated tracking number.

What should I do if my payment fails?

Please try again in a little while. If the payment is still not accepted, please verify your account balance. If everything is as it should, but you still can’t make the payment, please send us a message notify us about the problem. We can manage the order manually.

Send us an email

Please explain brief in Your Message Box and our friendly support team will be available an hour.